Privacy Policy
Effective Date: 2 November 2026
Company: Realty Boris Company Limited
Website: https://realtyboris.com/
Location: Nairobi, Kenya
Contact Email: info@realtyboris.com
1. Introduction
Realty Boris Company Limited (“Realty Boris,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, and protect information when you visit our website, enquire about properties, interact with our digital platforms, or use services connected to the Realty Boris Management System.
Our services include real estate sales, property rentals, property marketing, customer relationship management, and digital content management.
2. Information We Collect
Depending on how you interact with our services, we may collect the following information:
- Personal Information: Names, email addresses, telephone numbers, and information voluntarily provided through enquiry forms.
- Property Enquiry Information: Property preferences, budgets, preferred locations, viewing requests, and related communications.
- Website Usage Information: Website visits, page interactions, device information, and analytics data collected through applicable technologies.
- Social Media Information: Publicly available profile information, content engagement metrics, video performance statistics, and account information accessed through authorized platform integrations.
- Communication Information: Messages and enquiries submitted through WhatsApp, email, social media, or our website.
We collect and process personal information only where there is an appropriate lawful basis.
3. How We Use Your Information
We may use collected information to:
- Respond to property enquiries and arrange property viewings.
- Provide real estate advisory and brokerage services.
- Manage customer relationships and follow-up communications.
- Improve our website, services, and customer experience.
- Analyze website traffic and digital marketing performance.
- Monitor social media content performance and audience engagement.
- Manage authorized integrations with third-party digital platforms.
- Maintain security, prevent misuse, and comply with applicable legal obligations.
We do not sell personal information to advertisers or unauthorized third parties.
4. TikTok Integration and Data Usage
The Realty Boris Management System may integrate with TikTok through the TikTok Developer Platform.
Where authorized by the relevant TikTok account holder and permitted by TikTok, the integration may access:
- TikTok account identifiers and basic profile information.
- Video information and content metadata.
- Video views, likes, comments, shares, and engagement statistics.
- Other analytics or account information within the permissions granted to the application.
This information is used for internal social media performance monitoring, reporting, content analysis, and marketing management.
We access TikTok data only through authorized integrations and within the permissions granted by the account holder.
TikTok information is not sold or disclosed to unauthorized parties.
Users may revoke application access through the applicable TikTok account settings.
5. Data Sharing and Third-Party Services
We may use authorized service providers to operate our website, manage communications, analyze performance, and deliver our services.
These may include:
- TikTok
- Meta platforms, including Facebook, Instagram, and WhatsApp
- Google Analytics and other Google services
- Website hosting and technical service providers
- Customer relationship management and email communication platforms
Information is shared only where necessary for legitimate business operations, with appropriate safeguards, or where required by law.
Third-party services may have their own privacy policies governing their processing activities.
6. Data Storage and Security
Realty Boris takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, and loss.
These measures may include restricted access, authentication controls, secure connections, and appropriate access permissions.
Although we implement reasonable safeguards, no internet-based system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, meet legal obligations, resolve disputes, and maintain appropriate business records.
Where applicable, information obtained through third-party integrations is deleted or anonymized when it is no longer required, subject to applicable platform requirements and legal obligations.
8. Your Privacy Rights
Subject to applicable law, individuals may have the right to:
- Request access to their personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing is based on consent.
- Raise concerns regarding the handling of their information.
Requests may be submitted to info@realtyboris.com.
We handle privacy requests in accordance with applicable Kenyan data protection legislation.
9. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and measure website performance.
Where required, users will be provided with appropriate information and choices regarding non-essential cookies.
Users may also manage cookies through their browser settings.
10. Children’s Privacy
Our real estate services and management systems are not directed at children.
We do not knowingly collect personal information from children through our digital integrations without an appropriate lawful basis and any required authorization.
11. Changes to This Privacy Policy
Realty Boris may update this Privacy Policy to reflect changes in business operations, legal requirements, technology, or third-party platform integrations.
Any updates will be published on this page with a revised effective date.
12. Contact Information
For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:
Realty Boris Company Limited
Timau Plaza, 7th Floor
Kilimani, Nairobi, Kenya
Email: info@realtyboris.com
Website: https://realtyboris.com/
This Privacy Policy is intended to support compliance with the Kenya Data Protection Act, 2019, applicable regulations, and relevant third-party platform requiremen